Privacy Policy
Last updated: 27 September 2026
Espero Counselling & Hypnotherapy is operated by Kristina Rogic (“I”, “me”, “my”). I respect your privacy and am committed to protecting your personal information. This Privacy Policy explains how I collect, use and protect your personal information when you use my website, contact me or use my services.
1. Information I collect
Depending on how you interact with me, I may collect:
- Your name
- Email address
- Phone number
- Information you provide when making an enquiry or booking
- Information necessary to provide counselling or hypnotherapy services
- Information you provide when signing up for a free resource or email communications
- Basic technical information about your use of my website, such as IP address, browser type and pages visited
Please avoid including sensitive medical or personal information in website enquiry forms. We can discuss your needs privately when we speak.
2. How I use your information
I use your information to:
Respond to enquiries and requests.
Arrange and provide counselling and hypnotherapy services.
Communicate with you about appointments and services.
Provide resources you have requested.
Send email communications where you have given the appropriate consent.
Manage my business and website.
Meet legal, accounting and professional obligations.
Protect the security of my website and services.
3. Legal basis
I process personal information where necessary to respond to enquiries, provide services, fulfil legal obligations, pursue legitimate business interests, or where you have given consent.
Information relating to your health or wellbeing may constitute special-category personal data under GDPR. Where such information is processed, I will do so only where an appropriate legal basis and condition under data protection law applies.
4.Email communications and MailerLite
I use MailerLite to manage my email list and send emails and automated communications.
If you request a free resource from my website, I will use your name and email address to deliver that resource.
Where required by law, I will obtain your consent before sending ongoing marketing communications. You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
MailerLite processes subscriber information on my behalf. You can read MailerLite’s privacy policy here: MailerLite Privacy Policy.
5. Sharing your information
I may use trusted service providers to operate my business, such as website hosting, email marketing, appointment scheduling and payment providers.
I only provide them with information necessary for them to provide their services, and I take reasonable steps to ensure your information is handled appropriately.
I do not sell your personal information.
6. How long I keep your information
I keep personal information only for as long as necessary for the purpose for which it was collected and to meet applicable legal, professional, accounting and regulatory requirements.
Different types of information may therefore be kept for different periods.
7. Your rights
Depending on the circumstances, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your information.
Request restriction of processing.
Object to certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Object to direct marketing at any time.
To exercise your rights, please contact me using the details below.
You also have the right to make a complaint to the Data Protection Commission (DPC).
8. Security
I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or destruction.
9. Changes to this policy
I may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.
10. Contact
Espero Counselling & Hypnotherapy
Kristina Rogic
South Bank, 14 Crosse’s Green
The Lough, Cork, T12 YWK4
Ireland
Email: kristina@esperotherapycork.ie
Phone: 083 205 7281